Nu2moros Lifecare (https://nu2moros.com) is a digital Website/Platform (hereafter referred to as the “Platform”) operated by Nu2moros Lifecare Private Limited (referred to as the “Company”, “we”, “our”, or “us”), a corporate entity established under the Companies Act, 2013. By navigating the Platform, opting for specific Products and Services, or by sharing or accessing any information through the Platform, you agree to our Terms and Conditions (“Terms”). You also understand that your data will be handled in accordance with this Privacy Policy. For clarity, all capitalized terms will have the meaning assigned to them in the Terms of Use.

 

This Privacy Policy is crafted in compliance with the following:

  • Section 43A of the Information Technology Act, 2000 (“IT Act”);
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“Intermediaries Guidelines”).

 

Our Privacy Policy explains:

  • The data we collect from you;
  • How we collect and use that data;
  • How you can selectively provide, access, and update this data;
  • Our methods for processing, sharing, and safeguarding your data.
  • This Privacy Policy applies to everyone accessing or using our Platform.

 

GENERAL:

By using our platform or sharing your information, you confirm that you are legally eligible to enter into a binding contract under the indian contract act, 1872. You have read, understood, and agreed to the procedures and policies in this privacy policy.
You consent to our collection, use, sharing, and disclosure of your data as described in this privacy policy. We reserve the right to modify this privacy policy as needed. Continuing to use the platform after such changes indicates your acceptance of the updated policy. If accessing from outside India, you do so at your own discretion, ensuring compliance with local laws.
You consent to receive communications related to our services on the mobile number you’ve provided. This includes communications even if your number is listed under DND/NCPR as per the telecom commercial communications customer preference regulations, 2018 (“TRAI regulations”).

For this policy, “Personal Information” is data that can identify you, either directly or in combination with other data. This includes data you provide or that we collect through the platform. However, publicly available information comes under the Right to Information Act, 2005, and isn’t considered personal information here.
If you disagree with any part of this privacy policy, please contact us at support@nu2moros.com. If you don’t agree, please refrain from using the platform or sharing any information.

 

DATA COLLECTION AND METHODS:

At Nu2moros Lifecare, we collect specific information about you:

  1. Registration Details: When you register on our Platform, we collect basic details such as your name, phone number, and email address.
  2. Order Data: To process your orders on our Platform, we collect necessary details like the items in your cart and your delivery address. We make it a point not to gather any data related to bank accounts, credit/debit cards, or other payment instruments.
  3. Usage Data: We may collect data about your interactions with our Platform. This includes usage statistics, traffic sources, IP address, browser type, operating system, domain names, login status, payment methods history, access timings, and browsing history. Using certain third-party services on our Platform might also require us to collect relevant data.

For the context of this policy, Registration, Order, and Usage Data are together referred to as “Personal Information.” The IT Act and the SPDI Rules govern the collection, usage, retention, and disclosure of personal data. The SPDI Rules define personal data as any information related to an individual that can identify them either directly or indirectly. The SPDI Rules further classify sensitive personal data or information as:

  • Passwords;
  • Financial details like bank accounts or card details;
  • Physical, physiological, and mental health conditions;
  • Sexual orientation;
  • Biometric data;
  • Any details related to the above points provided for services;
  • Any information received under the above clauses for processing, stored, or processed under lawful contract or otherwise.

Demographic Information: We might collect demographic information about you, the events you’re interested in, the products you purchase, or any other details you provide during your use of our website. This information might also be gathered as part of a survey.
Other Information: When you use our website, we may collect details about your IP address and the browser you’re using. We might observe which site directed you to us, the duration of your visit to our website, the pages you accessed, or where you head to after leaving our site. We might also note the type of mobile device you use or the version of the operating system on your computer or device.
All the information you provide is voluntary. Your explicit consent is required for the collection, use, and disclosure of Personal Information and SPDI. By providing this data, you’re granting us permission to use, collect, and disclose your Personal Information and SPDI. If you opt not to provide this data, we won’t be able to grant you access to our Platform or offer our products and services.

 

UTILIZATION OF INFORMATION:

At Nu2moros Lifecare, we use your data for the following purposes:

  • Enhancing your experience on our platform and improving our operations;
  • Efficiently processing and delivering your orders;
  • Ensuring smooth access to our platform and its features;
  • Data analysis, trend identification, and database creation for recommendation systems;
  • Research initiatives;
  • Activities such as compliance, billing, market research, and product development;
  • Adhering to legal requirements;
  • Conducting audits and quality assessments;
  • Engaging with users for updates, order details, feedback, and introducing new products or services;
  • Addressing unauthorized activities or potential policy violations;
  • Responding to user inquiries, notifying about promotions, updates, or changes, and discussing potential fees for our services;
  • Periodic outreach via SMS, email, or calls to gather feedback on our current and potential future offerings.

(These purposes are collectively referred to as “the Purposes”). To opt out of promotional communications, please contact us using the details provided in the contact section.

 

INFORMATION DISCLOSURE:

Your Personal Information might be shared with third parties in the following scenarios:

  • Logistics partners may receive your Personal Information for order processing;
  • Anonymized aggregate data might be shared with partners, affiliates, or potential stakeholders for insights;
  • In case of business mergers, acquisitions, or investments, your data might be disclosed or transferred;

For legal reasons or in good faith, we might disclose your data to:

  • Comply with legal processes;
  • Protect our rights or assets;
  • Address potential threats or crimes;
  • Ensure the safety of our users or the public.

Transfer to Third Parties and Overseas:

As per legal guidelines, we might transfer Personal Information to entities (as defined under the Information Technology Act, 2000) within or outside India, ensuring data protection standards. By using our platform, you consent to data storage and processing by third parties, even outside India. We aim to ensure these third parties uphold data protection standards equivalent to Indian regulations. Your continued use of our platform indicates your agreement to data sharing as per this policy.

 

EXTERNAL LINKS AND RESOURCES:

Our platform may contain links to external websites and other content (referred to as “Third Party Links”). These are provided by entities other than Nu2moros Lifecare, and we don’t have control over them. By using our platform, you acknowledge that we aren’t responsible for any data collection or sharing by these external entities. The presence of Third Party Links doesn’t mean we endorse or approve their content.

Furthermore, Nu2moros Lifecare isn’t liable for any harm or loss resulting from your interactions with these Third Party Links. All dealings with these third-party entities are solely between you and them. We won’t be responsible for any disputes arising from such interactions. We recommend you exercise caution when engaging with these Third Party Links and review their privacy policies to understand their data practices.

 

MANAGING YOUR DATA:

You have the right to review, amend, update, or delete your Personal Information related to Registration and Order details on our platform. To make any changes, please contact us using the details provided below. If you wish to remove or request deletion of any part of your Personal Information, we will address such requests promptly, unless there are legal reasons for retaining specific data. If you choose to delete or modify your Personal Information in a way that we cannot verify or if it results in inaccurate data, it may limit your access to our platform. Such actions might be seen as your intent to end your access to Nu2moros Lifecare’s services. We may take steps to verify and confirm your identity and the authenticity of your Personal Information for the accuracy of our services.

 

DATA SECURITY AND RETENTION:

Protecting Your Information: At Nu2moros Lifecare, safeguarding your information is paramount. We’ve put in place strong physical, technical, and procedural measures to protect your data from unauthorized access, alteration, loss, or misuse. Our security practices include: • Consistently reviewing our data collection, storage, and processing practices, reinforced by strict physical security measures to prevent unauthorized access. • Granting access to your Personal Information only to our team members and representatives who need it for operational reasons. These individuals are bound by confidentiality agreements and may face consequences if they breach these terms.

It’s crucial to understand that no member or administrator at Nu2moros Lifecare can access your account password on our platform. We encourage you to protect your password and device diligently. Always log out after using our platform. We aren’t responsible for any unauthorized access to your account or password. If you notice any suspicious activity on your account, please notify us immediately using the provided contact details.

Furthermore, we can’t be held responsible for security breaches or actions by third parties beyond our reasonable control.
Information Retention: We have protocols to ensure that any data in our possession is either anonymized or deleted once its primary collection purpose is fulfilled. However, we might retain your Personal Information for operational reasons, even after you’ve deleted it. Over time, this data might be anonymized, aggregated, and stored for operational purposes or analytical insights. If you wish to revoke your consent for processing your data, deactivate your account, or request that we stop using your data, please contact us. Such actions might affect our ability to serve you. Uninstalling our app doesn’t automatically delete your data.

 

COOKIES AND DIGITAL TRACKING:

Nu2moros employs “cookies” and other digital tracking tools. A “cookie” is a small data file that gathers information about your website interactions. Most web browsers allow you to manage cookies, including their acceptance and removal. These trackers might record data like domain names, IP addresses, browser configurations, and browsing habits. Using cookies and tracking tools improves our platform, enhancing your user experience. You can always disable cookies on your browser by adjusting your settings. However, this might limit your interaction with our platform or reduce the relevance of advertisements. Guidance on managing cookies is typically available in your device’s “help” feature or within browser settings.

 

POLICY UPDATES:

We reserve the right to modify this Privacy Policy as circumstances dictate. Changes will take effect from the date they are posted. Your continued use of the Website following any updates indicates your acceptance of the revised Privacy Policy.

 

ADDITIONAL POINTS:

Disclaimer: While we make every effort to protect your Personal Information, we cannot guarantee its absolute security. While we prioritize your privacy, we cannot ensure the complete confidentiality of your data. As a user, you recognize and accept the inherent risks of online interactions.

Indemnity: You agree to indemnify us against any legal action or dispute stemming from your sharing of information with third parties or your interactions with third-party websites or resources. We are not responsible for third-party actions concerning your data that you might have shared.

Severability: Each clause of this Privacy Policy is independent. If any clause is deemed invalid or unenforceable, it will not affect the validity of the remaining clauses.

 

CONTACT OUR GRIEVANCE OFFICER:

In accordance with the IT Act, we have appointed a Grievance Officer to address any concerns or feedback.

Name: Sandeep Mahobia
Email: support@nu2moros.com
Contact: +91 93264 37549
Address:
Nu2moros Lifecare Private Limited
Dale-1206, Hubtown Gardenia,
Mira Road East,
Thane-401107,
Maharashtra, India.

 

OVERVIEW

This platform is presented by Nu2moros Lifecare. Throughout the site, the terms “we”, “us”, and “our” refer exclusively to Nu2moros Lifecare. We offer this website, with all its tools and services, to you, our valued user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By using our platform or making a purchase, you engage with our “Services” and agree to the outlined terms and conditions (“Terms of Service” or “Terms”). This includes any additional terms and conditions mentioned or available via hyperlink. These Terms of Service apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read the Terms of Service carefully before using our website. By accessing any part of our site, you agree to these Terms of Service. If you disagree with any part of these terms, we recommend not using the website or its services. If these Terms of Service are viewed as an offer, acceptance is expressly limited to these terms.
Any new features added to the platform will also be subject to the Terms of Service. You can always find the latest version of the Terms of Service on this page. We reserve the right to update or change any part of these Terms of Service by posting changes on our website. It’s your responsibility to check this page periodically. Continuing to use the website after changes are posted means you accept those changes.